Eligibility
- Products may be returned within 30 days of delivery.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Certain products are non-returnable, including: final sale items, gift cards, and products marked “non-returnable” at checkout.
Exchanges
- Exchanges are offered for the same product in a different size or color, subject to availability.
Return Process
- To initiate a return or exchange, please contact us at support@unique.llc with your order number and details.
- Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Refunds
- Refunds will be issued to the original method of payment once the returned item is inspected and approved.
- Please allow 7–10 business days for refunds to reflect on your account after processing.
Damaged or Defective Products
If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos of the product. We will arrange for a replacement or full refund.